Manually Reviewed Webhook

The IDWise backend will send a JSON HTTP POST request to the webhook configured, with the following details:

{  
  "event": "Manually Reviewed",  
  "body": {
    "eventId":"4****-****-****-*********7", 
    "journeyId": "6720***********22e",
    "referenceNo": "840...........23",  
    "systemDecision": "<SYSTEM_DECISION>",  
    "manualDecision": "<MANUAL_DECISION>",  
    "finalDecision": "<FINAL_DECISION>" 
  }  
}

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Note

Please note this object might be extended with extra elements. Ensure your code can accommodate any extra elements introduced to this payload object.

The JSON object provided contains information about certain events in the ID verification process. Here is the explanation of its elements:

  • event: Identifies the type of event that triggered this webhook. For manually reviewed webhook this will always be Manually Reviewed.

Inside the body element you find these elements:

  • eventId: A unique identifier to identify this event instance. Should the event be attempted again, the eventId will consistently remain unchanged throughout all retry attempts.
  • journeyId: A unique identifier for the journey, a specific instance of the verification process.
  • referenceNo: The reference number associated with the journey.
  • systemDecision: The automated decision by the IDWise system based on the inputs received.
  • manualDecision: The outcome of a manual review.
  • finalDecision: The ultimate decision for the journey. It will contain the system_decision if there has not been manual review done. Otherwise it will contain the manual_decision.