Webhook Specifications

Types of Webhooks

There are different types of webhooks designed to serve various purposes depending on the event that triggers them. Below is a table providing details of different types of webhooks and their descriptions:

Webhook TypeDescription
Finished JourneyTriggered when the journey is finalized and all processing on the IDWise backend is complete. At this point, the journey is ready and can be retrieved from IDWise's backend using the corresponding API.
Manually ReviewedThis webhook is triggered when the client's compliance team has completed a manual review using the IDWise dashboard, during which they may confirm or override the system's decision.
Finished User StepsThis webhook is triggered when a user completes their ID verification journey, with all required elements (such as ID and Selfie) submitted to the IDWise backend. This webhook notifies the customer backend that the user steps have been completed, If any custom steps are necessary, the customer backend can initiate them at this point, such as submitting the face from the government database to compare it with the user’s selfie face.
Finished User StepThis webhook is triggered whenever a user completes and submits a step during their journey.
AML Monitor UpdateThe webhook is triggered whenever there is an update to a monitored AML record. For instance, if a person has been added to a sanctions list or is no longer considered politically exposed, the webhook will be activated.
Finished Spot CheckTriggered when the ongoing spot check has been completed and the processing is finalised on the IDWise backend.