Proof of Address Module Block Configuration

This block is tailored to configure the Proof of Address step. This page will provide you with a detailed walkthrough for setting up the Proof of Address step within the ID verification flow. The configuration is divided into three key sections:

Configure Step Level Checks

This configuration allows you to specify the criteria and checks for the Proof of Address documents that users must provide.

Accepted Documents: To configure what is the accepted document types and country for this step. You can manage multiple document-country combinations here.
Mandatory Information Check
This check ensures that all critical information is extracted from the POA. The mandatory fields include: Full Name Issue Date, and Address. If any of the these mandatory information is missing, this check will be flagged.
Document Authenticity Check: The system will detect if the document is captured from Screen.
Cross Match with ID: This check involves comparing the Full Name(s) on the Proof of Address with the Full Name extracted from the Proof of Identity (POI) document. The goal is to ensure consistency and accuracy across different documents.
Cross Match with Applicant Details: This check compares the Full Name(s) on the Proof of Address with the Full Name submitted by the customer through the IDWise SDK part of the Applicant Details.
Maximum Document Age: This check ensures Proof of Address (POA) documents are recent and valid.
- If the "Use Expiry Date if Available" option is enabled and the expiry date exists, the validation will rely entirely on the expiry date, ignoring the issue date. If document is expired, this check will fail.
- Otherwise, the issue date is used for validation. If the issue date exceeding the threshold, this check will fail.
Internet IP Address vs Document Address Geolocation Match Check This check compares the geolocation of the IP address at the time of POA submission with the geolocation of the extracted address from the POA. If the distance between these two geolocations is bigger than the configured distance threshold, this check will fail.

Step Level configurations

Allow File Upload: Toggle this setting to enable users to either take a photo or upload an image of their proof of address document, enhancing flexibility.
Disable Camera on Desktop(Enabled by default): This feature can be turned off to ensure users only use their phone cameras for uploads, improving picture quality and consistency.
Mandatory: (Enabled by default): Set the proof of address document upload as a compulsory step that cannot be skipped, ensuring no user can bypass this critical verification stage.

User Interface Content

Customize the instructions and language used during the Proof of Address verification step to provide users with a clear and understandable guide.

Step Name: Assign a name to this step, such as "Proof of Address," for clear identification.
Show Instructions Screen: Enable this toggle to show users detailed instructions on how to provide their proof of address. Note that the maximum number of instructions are three.
Instructions Header and Details: Write a concise header and supporting instructions to guide users through this step effectively.
Camera Instructions: Offer specific guidance on how to capture the best possible image of their address document.
Change Specimen: If needed, upload an example image to show a standard for document submission, providing users with a visual aid. Note that the specimen acceptable dimension is 684x428 pixels

Ensure that each section is carefully reviewed and appropriately configured to align with your verification process's requirements. This guide will ensure that users have a seamless experience when submitting their Proof of Address documents